How we can help you do more.

With our extensive experience, we're confident that the tasks listed below are an integral part of your business operations, likely being managed by yourself or other team members. If you're interested in outsourcing some of these tasks to free up your time and focus on high-level strategy and business performance, you've come to the right place. Our expertise lies in managing tasks like these, and many others, as part of our daily operations, allowing our clients to refocus on driving business growth and achieving success.

With our extensive experience, we're confident that the tasks listed below are an integral part of your business operations, likely being managed by yourself or other team members. If you're interested in outsourcing some of these tasks to free up your time and focus on high-level strategy and business performance, you've come to the right place. Our expertise lies in managing tasks like these, and many others, as part of our daily operations, allowing our clients to refocus on driving business growth and achieving success.

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Shopify Store Management Support
  • Order Management (including manual orders)
  • Product Management
  • Set-up
  • Image Creation (graphic design, photo rework, photo optimization, etc.) and management
  • Inventory Management
  • Pricing Management
  • Tagging
  • MetaData
  • Collection Management
  • Customer Management
  • Content Management (files and objects)
  • Discount Management
  • Blogs and Pages Management
  • Subscription Management
  • Blogs and Pages Management
  • Theme management and customisation via Shopify customiser
  • Sales Channels Management (Online Store, Shopify Shop, etc.)
  • Shopify Settings Management (Shipping / Delivery, Payments, Taxes, etc.)
  • SEO (on-page)
  • Shopify App Management
  • Site audits (for errors)
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  • Order Management (including manual orders)
  • Product Management
  • Set-up
  • Image Creation (graphic design, photo rework, photo optimization, etc.) and management
  • Inventory Management
  • Pricing Management
  • Tagging
  • MetaData
  • Collection Management
  • Customer Management
  • Content Management (files and objects)
  • Discount Management
  • Blogs and Pages Management
  • Subscription Management
  • Blogs and Pages Management
  • Theme management and customisation via Shopify customiser
  • Sales Channels Management (Online Store, Shopify Shop, etc.)
  • Shopify Settings Management (Shipping / Delivery, Payments, Taxes, etc.)
  • SEO (on-page)
  • Shopify App Management
  • Site audits (for errors)
Read more
Shopify Store Development Support
  • Data Migration (Matrixify)
  • Content Migration (blogs, pages, FAQ’s etc)
  • Product Creation
  • Page Design / creation (use pre-built page assets)
  • Shopify Apps & other technology configuration
  • UAT (user acceptance testing)
  • Shopify settings configuration (Shipping / Delivery, Payments, Taxes, etc.)
  • SEO (on-page)
  • Project Management
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  • Data Migration (Matrixify)
  • Content Migration (blogs, pages, FAQ’s etc)
  • Product Creation
  • Page Design / creation (use pre-built page assets)
  • Shopify Apps & other technology configuration
  • UAT (user acceptance testing)
  • Shopify settings configuration (Shipping / Delivery, Payments, Taxes, etc.)
  • SEO (on-page)
  • Project Management
Read More  
Marketing Support
  • Email Marketing Support - Klaviyo EDMs Creation, Campaign set-up and management, Email Flows, Audience Management
  • Graphic Design Services (Ex. banner creation, sales/marketing collateral creation, etc.)
  • Social Media marketing support (ex. Creating, scheduling and posting content on social media platforms)
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  • Email Marketing Support - Klaviyo EDMs Creation, Campaign set-up and management, Email Flows, Audience Management
  • Graphic Design Services (Ex. banner creation, sales/marketing collateral creation, etc.)
  • Social Media marketing support (ex. Creating, scheduling and posting content on social media platforms)
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Customer Support
  • Retail and Wholesale/Trade Customer support via the Gorgias platform (Email and Live Chat)
  • Warranty and Returns/Exchanges management
  • Customer support via Social Messaging channels (Ex. IG DMs, FB DMs, etc.)
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  • Retail and Wholesale/Trade Customer support via the Gorgias platform (Email and Live Chat)
  • Warranty and Returns/Exchanges management
  • Customer support via Social Messaging channels (Ex. IG DMs, FB DMs, etc.)
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Back Office Support
  • Data Entry and Encoding
  • Order Management and support
  • Invoicing and Purchase order management and support
  • Inventory Management
  • Wholesale / Trade sales support
  • 3PL coordination
  • Image Library Management
  • Documentation
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  • Data Entry and Encoding
  • Order Management and support
  • Invoicing and Purchase order management and support
  • Inventory Management
  • Wholesale / Trade sales support
  • 3PL coordination
  • Image Library Management
  • Documentation
Read More  
Other Support
  • Can be trained in other operational tasks
  • Documentation of all support processes delivered
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  • Can be trained in other operational tasks
  • Documentation of all support processes delivered

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