we emphasise
profitable simplicity
By prioritising the core elements of your eCommerce operations, we help you enhance performance and achieve sustainable growth. Our approach simplifies the complex, focusing on what truly matters to build solid foundations for scale.
With these foundations in place, we support your growth with a continued emphasison simplicity, efficiency, and profitability. Our goal is to drive eCommerce growth with minimal impact on fixed costs, ensuring strong and profitable success.
1
Review & Reset
The review process is all about looking at the journey to getting where you are today. It could be a short or long journey but we want to know what you have in place and most importantly is it contributing to generating profitable revenue. The reset component is where we look to simplify, this is a focus on technology given our background but it is directly connected to operational efficiency and overall performance of your eCommerce.
2
Actions & Priorities
Once step one is completed it will allow us, in close collaboration with you to set out actions and prioritise. This is a critical process to make sure we are always moving forwards and focused on keeping it simple. Whatever work that is being done needs to be done so in alignment with the end goal of generating profitable revenue.
3
Execute & Support
This is where we believe we differ from many other partners in the eCommerce space and that is our executional focus. We are not here to tell you what you should do, we are an operational partner and help you get it done. We can support you where required to execute on the actions and if areas that we can't do ourselves we will connect you into our network and make sure it happens.
what we can offer
Our eCommerce strategy is different. We don't offer '60 days to success' or 'money back' guarantees. Instead, we focus on validating your technical ecosystem to ensure it aligns with your growth objectives.
We eliminate distractions, optimising the foundational aspects necessary for effective and efficient trading. Our goal is to simplify operations and consistently deliver more with less, prioritising profitable growth.
Important to also note that we know many of the partners in market and technologies and when engaged can help you navigate all the shiney objects and build out partners and tech that will build a tightly connected base, opitmised and ready for scale.
Review & Reset
The review process is all about looking at the journey to getting where you are today. It could be a short or long journey but we want to know what you have in place and most importantly is it contributing to generating profitable revenue. The reset component is where we look to simplify, this is a focus on technology given our background but it is directly connected to operational efficiency and overall performance of your eCommerce.
Actions & Priorities
Once step one is completed it will allow us, in close collaboration with you to set out actions and prioritise. This is a critical process to make sure we are always moving forwards and focused on keeping it simple. Whatever work that is being done needs to be done so in alignment with the end goal of generating profitable revenue.
Execute & Support
This is where we believe we differ from many other partners in the eCommerce space and that is our executional focus. We are not here to tell you what you should do, we are an operational partner and help you get it done. We can support you where required to execute on the actions and if areas that we can't do ourselves we will connect you into our network and make sure it happens.
Growth creates complexity, which requires simplicity.
Andy Stanley
There is no shortage of noise and distractions in the space of eCommerce and how you should set up and run your store. What we do is take everything back to basics and unpack what is essential to creating an incredible customer experience and will lead to a high performing store that generates revenue. Excluding technology the fundamentals of retail have not drastically changed and when we talk to this we are confident you will find relief and comfort in the approach.
foundations
With the right processes and technology in place, you can have the operational confidence that your business will not fall behind. The aim is to automate where possible and avoid complexity, which can be the difference between success and failure.
frequently asked questions
How are your clients billed?
We are flexible in the approach and it is generally determined after we better understand a clients requirements. What we can share is that we offer blocks of hours that can be worked through as required. Additionally we offer a monthly retainer based approach which is our preference because we can provide permanent resources that become a part of your team.
Do you only work with Shopify stores?
We definitely focus on Shopify and this is where our experience sits but we are very open to learning other systems. So if you need support in running your eCommerce store but do not have Shopify you should still connect and we can see how we can support.
We are migrating to Shopify, can you support?
The team often starts its relationships at this point, we can support a lot of the manual entry of data and content, like product creation and historical blogs. We can also support UAT or any ongoing testing as required and this means we know the site for later support.
Can you build Shopify stores?
At our core we specialise in operational support of Shopify stores and associated tasks. We can build and deploy standard Shopify stores which range from Basic to Advanced plans. This is always working with minimal customisations of themes and out of the box app integrations.
Do you understand SEO requirements?
We do consider onsite SEO with everything we do. This includes data needed for pages, navigation considerations as well as the writing of product descriptions to provide just a few examples.
